墙纸之家讯:以身“试读”portant; word-wrap: break-word !important;">portant; word-wrap: break-word !important; font-size: 14px;">逼单是整个销售业务过程中最重要的一个环节。如果逼单失败你的整个业务就会失败,其实整个业务过程就是一个“逼”的过程,逼要掌握技巧,不要太操之过急,也不要慢条斯理,应该张弛有度,步步为营,也要晓之以理,动之以情。
portant; word-wrap: break-word !important;">portant; word-wrap: break-word !important; font-size: 14px;">但在对客户逼定时,要确认客户满足以下三要素:
portant; word-wrap: break-word !important;">portant; word-wrap: break-word !important; font-size: 14px;">(1)兴趣 :客户对产品拥有足够的兴趣与购买欲;
portant; word-wrap: break-word !important;">portant; word-wrap: break-word !important; font-size: 14px;">(2)财力 :客户拥有足够的经济实力;
portant; word-wrap: break-word !important;">portant; word-wrap: break-word !important; font-size: 14px;">(3)决定权 :客户拥有对产 品买与不买的最终决定权。
portant; word-wrap: break-word !important; text-align: center;">portant; word-wrap: break-word !important; font-size: 14px;">
portant; word-wrap: break-word !important;">portant; word-wrap: break-word !important; color: rgb(255, 0, 0);">portant; word-wrap: break-word !important; font-size: 14px;">一、确定环节
portant; word-wrap: break-word !important;">portant; word-wrap: break-word !important; font-size: 14px;">首先要确定客户的基本信息
portant; word-wrap: break-word !important;">portant; word-wrap: break-word !important; font-size: 14px;">1、谁买(谁有买东西的决定权);
portant; word-wrap: break-word !important;">portant; word-wrap: break-word !important; font-size: 14px;">2、谁付款(谁是最终刷卡的人);
portant; word-wrap: break-word !important;">portant; word-wrap: break-word !important; font-size: 14px;">3、确定意见辅佐人(这些人,对销售帮助不大,但是提出反对意见一般会被采纳);
portant; word-wrap: break-word !important;">portant; word-wrap: break-word !important; font-size: 14px;">4、通过穿着、谈吐初步判定消费能力。
portant; word-wrap: break-word !important;">portant; word-wrap: break-word !important; color: rgb(255, 0, 0);">portant; word-wrap: break-word !important; font-size: 14px;">二、询问了解环节
portant; word-wrap: break-word !important;">portant; word-wrap: break-word !important; font-size: 14px;">这时客户保持沉默,也没表态买与不买,这时可以开始询问客户情况是否满足逼定条件。
portant; word-wrap: break-word !important;">portant; word-wrap: break-word !important; font-size: 14px;">1、确定档次需求,以及产品风格落点定位(产品充足的情况下可以直接封杀客户购买欲望),配合喊控;
portant; word-wrap: break-word !important;">portant; word-wrap: break-word !important; font-size: 14px;">2、当事人的装修面积,该产品的空间占比;
portant; word-wrap: break-word !important;">portant; word-wrap: break-word !important; font-size: 14px;">3、询问对方对产品是否满意(风格,颜色,价格,质量,实用性),如对价格、质量、品牌有异议,需重点说服,重点突破,解决客户异议;
portant; word-wrap: break-word !important;">portant; word-wrap: break-word !important; font-size: 14px;">4、确认客户付款方式、一次性还是分批次,首付能付多少,什么样的付款途径(刷卡,现金);
portant; word-wrap: break-word !important;">portant; word-wrap: break-word !important; font-size: 14px;">5、询问是给谁买,客户本人是否可以现场做决定。portant; word-wrap: break-word !important; font-size: 14px;">
portant; word-wrap: break-word !important;">portant; word-wrap: break-word !important; color: rgb(255, 0, 0);">portant; word-wrap: break-word !important; font-size: 14px;">三、逼定环节
portant; word-wrap: break-word !important;">portant; word-wrap: break-word !important; font-size: 14px;">一流的销售人员总会说:“先生,其实相关的重点我们不是已经讨论过吗?容我真率地问一问:你顾虑的是什么?”“那么,当客户以“我要考虑一下”为借口时,销售人员该如何应对呢。
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